Land FAQ

General

What is Land?

Land is the latest real estate search engine for Malaysia and Singapore. You can read more about us here.

How do I register an account?

There is no need for manual registration, just click login and link to your email. Alternatively, you can login using our mobile apps.

Why can't I find the contact number of the poster?

Unfortunately, there is nothing we can do if the poster forgot to include his / her contact number in the description. However, we would like to recommend that you look for other listings instead.

Why does my phone number appear in a listing I didn't post?

Please report it to our live chat so we can look into it and remove the listing.

Why couldn't your live chat resolve my problem?

Send us an email at support@land.plus so that our technical support staff will get back to you as soon as possible.


Listings

What is Land Listings?

Land Listings is a free service for advertising your property for sale or rent on our platform. You can post unlimited listings for free, which will then get distributed to our mobile apps and website.

How do I post a listing?

Firstly, you need to login to your dashboard then click for sale or for rent to post a listing. Alternatively, you can post using our mobile apps.

How do I delete / edit my listing?

Firstly, you need to find the listing on your dashboard then click Delete or Edit. Alternatively, you can delete or edit using our mobile apps.

How do I upload photos to my listing?

Firstly, you need to find the listing on your dashboard then click Edit and then Save & Next, it will then lead you to the photo uploading page.

You may choose to upload your own photos or select from our existing photos in Cloud. Alternatively, you can upload using our mobile apps.

How long does my listing last?

Your listing will remain active for 600 days, after this period it will expire. That means it will not be shown in our search results, to continue showing your listing you need to Refresh it.

Do I have to provide my phone number in the description?

It is recommended to include your phone number in the description so interested parties can contact you. Alternatively, you can also add your phone number to your profile.

However, if you are not comfortable providing your phone number, please provide an alternative way of contacting you in the description.

Why does it show "Property can't be found" when I tried to post a listing?

Please report it to our live chat with the details of the property so we can add the missing property to our database.

Why does it show "Photo is invalid" when I tried to upload a photo?

Make sure that the photo you upload is in JPEG or PNG format. If you are unable to upload photos in the mentioned format, please forward those files you were trying to upload to support@land.plus so our technical support staff look into this issue.

How do I boost my listing to increase clicks?

Firstly, you need to find the listing you want to boost in your dashboard and make sure that the quality score is 100%. After that, click Boost and continue with payment on the next page.

How do I check the quality score of my listing?

Firstly, you need to find the listing in your dashboard. The quality score is located next to the status.

Why doesn't my boosted listing appear at the top of the search results?

It may take up to 2 hours for your boosted listing to appear at the top of the search results after boosting. Please contact us if your boosted listing still doesn't appear at the top of the search results after 2 hours.

Why doesn't my listing appear in the search results when the quality score is 100%?

It may take up to 2 hours for your listing to appear in the search results after posting. Please contact us if your listing still doesn't appear in the search results after 2 hours.

Will my listing be shown if the quality score is below 100%?

Yes, it will still be shown but it is advisable to achieve 100% because listings with higher quality score will appear first in our search results.